Terms and Conditions

Refunds

Please see our refunds page

Shipping

How do you send items?

I use courier post overnight delivery to send all my products to you. They aim to have it delivered by the next working day, however as the pickup day counts as day 0, your parcel may take 2 days to arrive, possibly longer for rural. If you have a problem with delivery you can contact Courier Post using your tracking number. They often have information on delays in your area if there are any.  

Do you send internationally?

Yes, we can send our ring cones to Australia, this is $10 for an untracked parcel which will take 3-10 days. It will be $30 for a tracked parcel to Australia, please contact me if you prefer this option and I will set it up for you. We are still looking into shipping to other countries and the possibility of shipping our ceramics. 

Please make sure you shipping details are correct as we are not responsible for items for packages sent to the wrong address.

We will not be responsible for any unclaimed parcels. If a parcel is returned to us, we are happy to resend at buyer's expense, including any postage fees incurred.


Privacy

We do not pass on or sell your personal details.

We will only contact you in regards to your order or inquiry.